Privacy Policy
Last updated: 2 August 2026
Multiplia Private Limited (“Multiplia,” “we,” “us,” or “our”) provides on-demand performance marketing services for luxury and heritage brands. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit themultiplia.com (the “Site”) or otherwise engage with us as a prospective or current client, partner, or visitor.
1. Information we collect
We collect information in the following ways:
- Information you provide directly. When you contact us (for example, by emailing hello@themultiplia.com or submitting an inquiry), we may collect your name, email address, company name, and the contents of your message.
- Information collected automatically. When you browse the Site, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, and referring URLs, typically through cookies or similar technologies.
- Information from client engagements. If you become a client, we may collect business and campaign data (such as advertising account access, analytics data, and performance metrics) that you or your team provide in order for us to deliver our services.
2. How we use information
We use the information we collect to:
- Respond to inquiries and communicate with prospective and current clients;
- Provide, operate, and improve our marketing and growth services;
- Maintain, analyse, and report on the performance of client campaigns;
- Operate, secure, and improve the Site;
- Comply with legal obligations and enforce our agreements.
3. Cookies and similar technologies
The Site may use cookies and similar technologies to remember preferences, understand how visitors use the Site, and support basic functionality. You can control cookies through your browser settings; disabling cookies may affect how the Site functions.
4. How we share information
We do not sell personal information. We may share information with:
- Service providers who perform functions on our behalf, such as hosting, analytics, email, and communication tools, under appropriate confidentiality obligations;
- Advertising and analytics platforms (such as Meta and Google) where necessary to deliver and measure client campaigns, in accordance with each platform’s own terms;
- Professional advisors such as legal or accounting firms, where necessary;
- Authorities where required to comply with applicable law, regulation, or legal process.
5. Data retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Client campaign data is generally retained for the duration of the engagement and for a reasonable period afterward, unless a longer retention period is required by law or agreed with the client.
6. Data security
We take reasonable technical and organisational measures designed to protect information from unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your rights
Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information, or to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below and we will respond in accordance with applicable law.
8. International transfers
Multiplia is based in Chennai, India. If you are located outside India, your information may be transferred to, stored, and processed in India or other countries where we or our service providers operate, which may have different data protection laws than your home jurisdiction.
9. Children’s privacy
The Site is intended for business audiences and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The “Last updated” date at the top of this page indicates when this policy was last revised.
11. Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us: